Sephora Survey: Everything You Need to Know

Sephora is one of the leading beauty retailers in the world, offering a wide range of products, services, and experiences to its customers. But how do they know what their customers want, need, and think? That’s where the Sephora Survey comes in.

The Sephora Survey is a customer feedback program that allows you to share your opinions and suggestions with Sephora, and also gives you a chance to win a $250 gift card every week. Sounds good, right? But before you rush to take the survey, there are some things you need to know. In this blog post, we will answer some of the most frequently asked questions about the Sephora Survey, and also provide some tips and tricks to help you complete it successfully.

What is the Sephora Survey?

The Sephora Survey is an online questionnaire that asks you about your recent shopping experience at Sephora, either in-store or online. The survey covers various aspects of your visit, such as the product selection, the service quality, the store environment, the website usability, and your overall satisfaction. The survey also allows you to provide any comments or suggestions that you may have for Sephora.

The Sephora Survey is administered by Medallia, a third-party company that specializes in customer experience management. Medallia collects and analyzes the survey data, and provides Sephora with insights and recommendations to improve their customer service and satisfaction.

Why should I take the Sephora Survey?

There are several reasons why you should take the Sephora Survey. First of all, it is a great opportunity to express your honest feedback and opinions to Sephora, and help them improve their products and services. Sephora values your input and listens to your suggestions, and uses them to make your future shopping experiences better and more enjoyable.

Secondly, taking the Sephora Survey also benefits you as a customer. By completing the survey, you will receive a validation code that you can use to redeem a free sample of your choice on your next visit to Sephora. You will also be automatically entered into a weekly sweepstakes, where you can win a $250 Sephora gift card. The gift card can be used to purchase any products or services from Sephora, either online or in-store.

Thirdly, taking the Sephora Survey is easy and convenient. The survey only takes a few minutes to complete, and you can access it from any device with an internet connection. You can also choose to take the survey in English, Spanish, or French, depending on your preference.

How do I take the Sephora Survey?

There are two ways to take the Sephora Survey: with a purchase or without a purchase.

With a purchase

If you have made a purchase at Sephora recently, either in-store or online, you can take the survey by following these steps:

1. Visit the official survey website at survey.medallia.com/sephora/usa.
2. Choose your preferred language: English, Spanish, or French.
3. Enter the date and time of your visit, the store number, the register number, and the transaction number from your receipt. You can find these information on the top of your receipt.
4. Click on the “Begin Survey” button to start the survey.
5. Answer all the survey questions honestly and thoroughly, based on your shopping experience at Sephora.
6. At the end of the survey, you will receive a validation code that you can write down on your receipt.
7. You will also be asked to provide your personal information, such as your name, email address, phone number, and mailing address, to enter the sweepstakes.
8. Click on the “Submit” button to complete the survey and the sweepstakes entry.
9. Keep your receipt and the validation code, and bring them with you on your next visit to Sephora to redeem your free sample.
10. Wait for the weekly sweepstakes drawing to see if you are one of the lucky winners of the $250 gift card.

Without a purchase

If you have not made a purchase at Sephora recently, but you still want to take the survey and enter the sweepstakes, you can do so by following these steps:

1. Visit the official sweepstakes website at www.medallia.com/sweepstakes/sephora.
2. Choose your preferred language: English, Spanish, or French.
3. Read the official rules and the privacy policy of the sweepstakes, and click on the “I Agree” button to proceed.
4. Fill out the online entry form with your personal information, such as your name, email address, phone number, and mailing address.
5. Click on the “Submit” button to complete the entry form and the sweepstakes entry.
6. Wait for the weekly sweepstakes drawing to see if you are one of the lucky winners of the $250 gift card.

What are the rules and requirements of the Sephora Survey?

Before you take the Sephora Survey, you should be aware of the following rules and requirements:

• You must be a legal resident of the United States, including Puerto Rico, but excluding Guam and other U.S. and foreign territories and possessions.
• You must be 18 years of age or older as of the date of entry.
• You must have a valid email address and phone number.
• You must have a recent Sephora receipt with a survey invitation, or access to the online entry form without a purchase.
• You can take the survey once per week, regardless of the method of entry.
• You can enter the sweepstakes once per week, regardless of the method of entry.
• You can win one prize per person per household per month.
• You must complete the survey and the sweepstakes entry within the same week of your visit or online entry.
• You must redeem your validation code for a free sample within 30 days of your visit.
• You must agree to the official rules and the privacy policy of the survey and the sweepstakes.

What are the tips and tricks for taking the Sephora Survey?

To make your Sephora Survey experience more smooth and successful, here are some tips and tricks that you can follow:

• Make sure you have a stable internet connection and a compatible device to access the survey website or the online entry form.
• Have your Sephora receipt handy, or a pen and paper to write down the validation code and the sweepstakes information.
• Be honest and detailed in your responses, and provide constructive feedback and suggestions to Sephora.
• Do not skip any questions or leave any fields blank, as this may invalidate your survey or your sweepstakes entry.
• Check your email and phone regularly, as you may be contacted by the sweepstakes administrator if you are a potential winner.
• Keep your receipt and the validation code safe, as you will need them to claim your free sample and your prize.

Conclusion

The Sephora Survey is a great way to share your opinions and suggestions with Sephora, and also get rewarded for your time and effort. By taking the survey, you can help Sephora improve their products and services, and also get a chance to win a $250 gift card every week. The survey is easy and convenient to take, and only takes a few minutes of your time. So, what are you waiting for? Take the Sephora Survey today and let your voice be heard!