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How to Get Hired at Sephora: 10 Tips From A Former Sephora Recruiter

Sephora team Canada

As the sun rises over the bustling streets of Paris, casting a warm glow on the iconic Eiffel Tower, a young woman named Isabelle stands outside the grand doors of Sephora. With 3 copies of her CV firmly grasped in her sweaty hands, her heart races with anticipation as she prepares to step in for an interview. Hopefully, she will be accepted into this giant retailer—a world where makeup palettes hold infinite possibilities, fragrances evoke memories, and skincare rituals become acts of self-love.

Woman standing in front of Sephora store

Isabelle isn’t just any job seeker; she’s a seeker of passion, purpose, and expertise. She knows that working at Sephora isn’t merely about selling products; it’s about curating experiences, empowering others, and celebrating individuality. And she’s not alone. Thousands of hopefuls like her aspire to join the ranks of Sephora’s beauty mavens—the beauty artists who blend artistry with science, the fragrance enthusiasts who can identify notes with a single sniff, and the skincare gurus who decode the secrets of radiant skin.

My Journey With Sephora

Several years back, I found myself in the same spot as Isabelle. I stood before those imposing Sephora doors, feeling a rush of fear mixed with a little bit of excitement. But I wasn’t just looking for any job; I was searching for something deeper—passion, meaning, and skill. For someone whose makeup journey started way back in kindergarten when I first fell in love with vibrant eyeliners and the magic of colors, I knew I had to get this job.

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However, my passion for colors didn’t end in kindergarten. In the year 2001, I joined Sephora after submitting my application 4 times. Each time I would get a polite “Thanks, but no thanks” – how frustrating that experience was 😢 But hey, the fifth time’s the charm, right? And so, on my 5th attempt, I finally got accepted and waltzed my way into Sephora. Yey!

My official title? Licensed Beauty Advisor. Fancy, right?

But let’s break the job title down: I was the fairy godmother of makeup, some sort of genie granting beauty wishes. My mission was selling products and services to clients in all areas of the store, and helping them discover the benefits of our loyalty programs available.

And then—cue drumroll please🥁—I quickly climbed up the ladder. Up, up, up I went and soon, I had a backstage pass to Sephora’s hiring process. I interviewed, I hired, and I mentored. From the stockroom (where eyeshadow palettes whispered secrets) to the corporate office (where PowerPoint presentations sparkled), I saw it all.

Now as a retired Sephora veteran, I reminisce about the good ol` days when blush brushes were my sidekicks. I worked with some of the funniest, friendliest, and most creative people you would ever meet on this planet. Man, I had fun!

Sephora crew

Today, my passion for makeup still burns brighter than a highlighter, but my heart now flutters for something else: helping others explore career paths within Sephora—whether they dream of creating captivating displays, formulating innovative skincare, or shaping the brand’s digital presence. I just love showing people how passion can be easily married to a profession!

Anyway, this post isn’t just about me. It’s about you. Whether you’re a makeup artist with a brush in hand or an analytics wizard crunching numbers, today I want to help you learn what Sephora seeks in candidates, the qualities that light up their eyes, and the secret ingredients that will make your interview process outrageously successful.

What are we waiting for? Let`s do this!

Why You Should Consider Working at Sephora

While I’m not their official spokesperson, I’ve explored their world extensively. I’ve seen the passion behind the scenes and experienced the magic of their products. As such, I can confidently tell you that this is a brand that values passion, authenticity, and curiosity. It also isn’t just a place to sell lipsticks; it’s a launchpad for careers. From makeup artists to marketing strategists, Sephora nurtures talent and fosters growth.

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But it’s not just that. Here are additional reasons why you should consider working at Sephora.

A Place for Passion, Authenticity, and Curiosity:

  • Sephora isn’t just a company; it’s a whole vibe 🌟 They’re all about passion—the kind that makes your heart skip a beat when you swatch a new eyeshadow palette.
  • Authenticity? It’s their secret ingredient. No airbrushed facades here; just real people celebrating real beauty.
  • And curiosity? Well, Sephora thrives on it. They’re the kid in the candy store, always asking, “What’s the latest sweet thing? What’s the next big thing lol?” If you’re curious about beauty, Sephora is your playground.

It’s More Than Just Makeup:

  • Sure, they sell lipsticks (and oh, what luscious lipsticks they are!). But Sephora isn’t just about transactions; it’s about transformations. Your career? Consider it launched. Whether you’re into makeup artistry, data analytics, or fragrance alchemy, Sephora has a spot for you.
  • Imagine going from swatching lip glosses to shaping the marketing strategies of a whole beauty company. For me, that transition alone was more like upgrading from a bicycle to a rocket ship!

The Place for Storytellers:

  • Sephora isn’t a store; it’s a storybook. Every product has a tale—a backstory of innovation, passion, and a dash of magic. As a Sephora team member, you’re not just selling mascara; you’re narrating a mascara love story.
  • Imagine yourself telling customers “Oh yes, we used to have a volumizing mascara that made lashes flutter like butterfly wings but it’s now out of stock…” See? You see, that’s Storytelling 101.

Working at Sephora

However…

Working at Sephora might not be everyone’s cup of tea. If you’re allergic to glitter (it happens), if you think contouring is a fancy word for “map reading,” or if you believe skincare routines are best left to elves, then maybe—just maybe—Sephora isn’t your enchanted forest.

But if you’re ready to blend passion, authenticity, and curiosity into a magical career potion, step inside. The beauty adventure awaits, my friend 🌟💄✨

What Are Some Entry-Level Jobs at Sephora?

Whilst Sephora has dozens of positions scattered across their 2,700+ stores in 35 countries worldwide, here are some of the most common ones:

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Sales Associate/Cashier:

This is the entry-level position where you will interact with customers, provide product recommendations, perform makeup applications, and handle transactions. Prior experience in retail or customer service is helpful, but not necessary.

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Beauty Advisor:

This is a more advanced position where you will specialize in a specific category of beauty, such as skincare, fragrance, or color. You will need to have a certification or license in cosmetology, esthetics, or makeup artistry, as well as extensive knowledge and experience in your field. Pay is around $18.25 – $22.38/hr.

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Sales and Service Leader:

You will be responsible for measuring KPIs and proposing action plans to improve client experience. You will also be responsible for coaching Beauty Advisors when they engage clients about Sephora`s loyalty programs. Prior equivalent work experience, preferably in the retail/service industry is preferred.

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Operations Associate:

You will be responsible for ensuring that all shipping and receiving activities are completed and executed within the store promptly. You will also be in charge of maintaining, organizing, and cleaning the stockroom and sales floor areas as needed. Your salary will range between $19.00 – $23.28/hr.

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Inventory Control Associate:

As an Inventory Control Associate, you’ll be handling all overflow/cycle counts, researching missing products for orders, and handling damaged products per company/vendor agreements. This position requires familiarity with WMS software or previous experience using menu-driven applications. Your minimum qualification should be a High School Diploma or equivalent.

How to apply for a job at Sephora

The application process depends on the type of role you are interested in. Here are the general steps for each type:

  • Retail Position: You can apply for a retail position either online or in person at your local store. To apply online, you will need to visit Sephora’s careers site and search for the available jobs in your area. You will need to create an account, upload your resume, and answer some questions about your availability, preferences, and experience. To apply in person, you will need to visit your local store and ask for an application form. You will need to fill out the form, attach your resume, and then submit it to the store manager or a staff member.

  • Corporate Position: You can apply for a corporate position only online, by visiting Sephora’s careers site and searching for the available jobs in your department and location. As with the retail position, you will need to create an account, upload your resume and cover letter, and answer some questions about your qualifications, skills, and interests. You may also need to provide some work samples or portfolios, depending on your role.

  • Distribution Center Position: You can apply for a distribution center position either online or in person at the distribution center. To apply online, you will need to visit Sephora’s careers site and search for the available jobs in the distribution center. You will need to create an account, upload your resume, and answer some questions about your availability, education, and experience. To apply in person, you will need to visit the distribution center and ask for an application form. You will need to fill out the form attach your resume, and then submit it to the distribution center manager or a staff member.

How to prepare for an interview at Sephora?

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So, you’ve tossed your résumé into the Sephora sea, and now you’re waiting for that magical call—the one that says, “Hey, gorgeous, let’s chat!” Fear not; I’ve got your back. Here’s your backstage pass to acing the interview:

The Prelude: Application Magic:

  • You’ve clicked “Submit” on your application. Now, imagine a Sephora recruiter sipping chai tea (or maybe a glitter-infused latte) while perusing your résumé. They’re looking for that sparkle—the one that says, “This person gets us.”
  • 💡Tip: Sprinkle your résumé with keywords like “passion,” “beauty,” and “unicorn enthusiast” (okay, maybe not the last one).

The Phone Call Tango:

  • Ding-dong! Your phone rings. It’s the Sephora recruiter, and they’re doing the cha-cha of questions. They’ll ask about your beauty journey, your love for lipsticks, and your secret skincare weapon.
  • 💡Tip: Be bubbly, be real, and be ready to spill your beauty secrets (the non-embarrassing ones).

The In-Person Ballet:

  • You’ve made it to the studio—aka Sephora store or corporate office. You’ll meet the dance partners: managers, team members, and maybe a makeup artist who can contour like a boss.
  • 💡Tip: Dress like a makeup artist (minus the smudged eyeliner). Be prepared for role-playing. They will ask questions such as, “Pretend I’m a customer. Recommend a lipstick.” Bam! You’re on stage.

The Beauty Monologue:

  • “Why Sephora?” they’ll ask. This is your moment. Talk about the magic—the way Sephora transforms faces, boosts confidence and makes Mondays bearable.
  • 💡Tip: Mention their loyalty programs, their commitment to diversity, and how you’d sell a concealer to a unicorn (because they need flawless under-eyes too).

The Final Pirouette:

  • You’ve impressed them. Now, they’ll twirl you toward the exit. They’ll say, “We’ll be in touch.” And you’ll float out, feeling like an accomplished veteran.
  • 💡Tip: Send a thank-you email. Be gracious. And cross your fingers.

FAQs

Here are some frequently asked questions about working at Sephora:

What are the benefits of working at Sephora?

Sephora offers a variety of benefits to its employees, such as:

🔸Competitive pay and incentives
🔸Health, dental, and vision insurance
🔸Retirement savings plan
🔸Paid time off and holidays
🔸Employee discount and free products
🔸Training and development opportunities
🔸Career advancement and growth opportunities
🔸Fun and supportive work environment
🔸Recognition and rewards programs

What are the working hours at Sephora?

The working hours at Sephora depend on the type and location of the role, but generally, they are:

🔸Retail Position: The working hours vary depending on the store hours, which are usually from 10 a.m. to 9 p.m. on weekdays, and from 11 a.m. to 6 p.m. on weekends. You may need to work shifts, weekends, holidays, and overtime, depending on the store’s needs and your availability.

🔸Corporate Position: The working hours are usually from 9 a.m. to 5 p.m. on weekdays, but you may need to work longer or flexible hours, depending on the project deadlines and your workload.

🔸Distribution Center Position: The working hours vary depending on the distribution center operations, which are usually from 6 a.m. to 6 p.m. on weekdays, and from 8 a.m. to 4 p.m. on weekends. You may need to work shifts, weekends, holidays, and overtime, depending on the order volume and your availability.

What is the dress code at Sephora?

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The dress code at Sephora is based on the company’s color palette, which is black, white, and red. You will need to wear a uniform provided by the company, which consists of:

🔸Retail Position: A black or white shirt, a black or red apron, a black or red scarf, and a name tag. You can also wear your black pants, skirts, or dresses, as long as they are clean, neat, and appropriate. You can also wear your shoes, accessories, and jewelry, as long as they are comfortable, safe, and tasteful.

🔸Retail Position: A black or white shirt, a black or red apron, a black or red scarf, and a name tag. You can also wear your black pants, skirts, or dresses, as long as they are clean, neat, and appropriate. You can also wear your shoes, accessories, and jewelry, as long as they are comfortable, safe, and tasteful.

🔸Corporate Position: A black or white shirt, a black or red blazer, and a name tag. You can also wear your black pants, skirts, or dresses, as long as they are clean, neat, and appropriate.

🔸Distribution Center Position: A black or white shirt, a black or red vest, and a name tag. You can also wear your black pants, shorts, or jeans, as long as they are clean, neat, and appropriate. You can also wear your shoes, accessories, and jewelry, as long as they are comfortable, safe, and tasteful.

How long does it take to get hired at Sephora? 

The hiring process at Sephora may vary depending on the type and level of the role, but generally, it takes about two to four weeks from the application to the offer. Here are the typical steps and timelines for each type:

🔸Retail Position: You will have one or two interviews, either by phone or in person, with the store manager or a staff member. The interviews will last about 15 to 30 minutes each and will focus on your personality, experience, and skills. You may also need to do a makeup application test or a role-play scenario, depending on the role. You will usually hear back from the recruiter or the manager within a week after the interview, and if you are selected, you will receive an offer letter and a background check form. You will need to complete the background check and the paperwork, and then you will be scheduled for an orientation and training session, which will last about two to four hours.

🔸Corporate Position: You will have two or three interviews, either by phone, video, or in-person, with the hiring manager and other team members. The interviews will last about 30 to 60 minutes each and will focus on your qualifications, skills, and interests.

You may also need to do a presentation, a case study, or a work sample, depending on the role. You will usually hear back from the recruiter or the hiring manager within two weeks after the interview, and if you are selected, you will receive an offer letter and a background check form. You will need to complete the background check and the paperwork, and then you will be scheduled for an orientation and onboarding session, which will last about a day or two.

🔸Distribution Center Position: You will have one or two interviews, either by phone or in person, with the distribution center manager or a staff member. The interviews will last about 15 to 30 minutes each and will focus on your availability, education, and experience.

You may also need to do a physical ability test or a drug test, depending on the role. You will usually hear back from the recruiter or the manager within a week after the interview, and if you are selected, you will receive an offer letter and a background check form. You will need to complete the background check and the paperwork, and then you will be scheduled for an orientation and training session, which will last about two to four hours.

Conclusion

Congratulations! You’ve just completed your backstage tour of Sephora—the place where makeup dreams come true, fragrances sing sonnets, and skincare potions work their magic. Remember, this is not just a store; it’s a playground for beauty enthusiasts. If you’re ready to blend passion, authenticity, and curiosity into a magical career potion, then this must be your next career. Whether you’re into contouring like a pro or decoding ingredient lists like a detective, Sephora invites you to play.

I hope this guide has helped you with a few insights on how you can get hired. I`m rooting for you and wish you all the very best! 😘

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